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Text/Call: 672-755-8750

Proudly Local - Supporting Our
White Rock & South Surrey Community

Frequently Asked Questions

Q: What services do you offer?

A: We provide a comprehensive range of chore management solutions, including:

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  • Weekly Bin Placement and Return: We ensure your bins are placed out the night before collection and returned promptly the next day.

  • Bi-Weekly Bin Management: Ideal for households needing less frequent service.

  • On-Call Services: Last-minute or urgent bin management assistance.

  • Donation Drop-Offs: We collect and deliver your donation items to local thrift stores or food banks.

  • Bottle Return Drop-Offs or Removals: We handle bottle returns for express drop-off or simply get them out of your way.

  • Recycling Sorting and Box Breakdown: We sort your recycling and break down boxes before collection.

  • Bin Labeling: Personalized, durable labels for your bins to keep them organized.

  • Other personalized requested trash related chore solutions.

Q: What areas do you serve?

A: We currently serve the White Rock and South Surrey areas.

Q: How do I contact you?

A: You can contact us by phone or text.

Q: What is your process for handling donations and bottle returns?

A: We collect your items and deliver them to the designated locations. For donations, we drop them off at your chosen local thrift store or food bank. For bottle returns, we handle express drop-off or remove them as needed. Photo confirmation is available upon request for peace of mind. For Express info please visit : The Return-It Express Website

Q: How does the bin labeling service work?

A: We create personalized, durable labels with your address or custom text to keep your bins organized and easily identifiable. This service is perfect for avoiding mix-ups and ensuring your bins are returned correctly. You provide us with the color, size and font and we will create it and add it to your bin.

Q: What is included in the recycling sorting and box breakdown service?

A: We help you stay organized by sorting your recycling materials and breaking down boxes before putting them out for collection. This service is ideal for busy households that generate a lot of recyclables.

Q: Can I schedule a one-time service for when I'm on vacation?

A: Yes, we offer vacation services to manage your bins while you’re away. Simply let us know your schedule, and we’ll ensure your bins are taken care of without you having to worry.

Got More Questions?

If you have any other questions or need more information, please feel free to contact us.

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